Canada Ordering Guide
Here at The Fabric Store we are proud to offer Express shipping via DHL Express for our Canadian customers.
CAD $ — Currency Display Tool
Our currency converter tool is for browsing purposes only and you will be charged in AUD for all purchases. The converted prices displayed are only an approximate indication of what the products cost in your local currency and may not match the exact value that is deducted from your bank account. Your bank will convert the AUD amount to your local currency and may charge a conversion fee. Converted prices are displayed on the product, collection and cart pages only. You will see your order total in checkout in AUD only as that is the total you will be charged by us.
Shipping Options + Tax Charges
Please note that we no longer offer free shipping for international orders over $300.
All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40 AUD
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Service: Tracked
All online orders are sent from New Zealand. When purchasing from us, all prices do not include tax. You will be contacted by DHL Express to pay fees so that your parcel can be delivered. These fees will include (but are not limited to) a GST / PST / HST charge and an Advance Payment Surcharge. You can read more about import taxes here. DHL will automatically pay money owed on a shipment on behalf of the receiver to customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
The full shipping cost to send your parcel will be added to the value of your goods and used by customs to calculate the duties and taxes payable. If you have not paid for the shipping yourself (free shipping offer), the commercial invoice will state the actual cost of the shipping service that was paid by The Fabric Store. Unfortunately, customs do not accept 0 value shipping and consequently, we must state the cost of shipping, regardless of whether you paid for shipping or not. Our flat rate shipping charges are subsidised and the actual cost of shipping your parcel is likely higher than the charge you paid at checkout. Sometimes, customs may require the actual cost rather than the flat rate to calculate their fees.
If you require information on the full shipping cost of an order you would like to place, please be in touch with us by email before you purchase, and we will do our best to provide an accurate quote. Please note we cannot assist you after an order has already been placed and processed.