UK Ordering Guide
Here at The Fabric Store we are proud to offer express shipping via DHL for our customers in the UK, with free shipping on all orders over $300AUD (£150 approx). With our lightning-fast international delivery service, you can expect to receive your fabrics within 7-10 days!
GBP £ — Currency Display Tool
Our currency converter tool is for browsing purposes only and you will be charged in AUD for all purchases. The converted prices displayed are only an approximate indication of what the products cost in your local currency and may not match the exact value that is deducted from your bank account. Your bank will convert the AUD amount to your local currency and may charge a conversion fee. Converted prices are displayed on the product, collection and cart pages only. You will see your order total in checkout in AUD only as that is the total you will be charged by us.
Fast Delivery + Free Shipping Options
We express ship via DHL express, across the UK. Orders are processed within 3 business days*, reaching your doorstep within 7-10 days of placing your order.
UK orders over $300AUD (£150 approx) qualify for free shipping via DHL express. Orders under this threshold are shipped at the fixed rate of $50 AUD, no matter where in the United Kingdom you are based!
*Order processing times may vary during sale or promotional periods, please check our Shipping Page for current dispatch updates.
*Order processing times may vary during sale or promotional periods, please check our Shipping Page for current dispatch updates.
From New Zealand to UK
All online orders are picked, cut, packed and sent from New Zealand.
When purchasing from us, VAT will automatically be collected at checkout on all orders under £135 (~$275 AUD). Previously this was collected when your parcel entered the UK.
What does this mean? When you shop online with us, as long as your order total is less than $275 AUD, you will have no extra customs fees to pay to get your parcel, easy!*
If your order is over £135, VAT and customs duties will be payable when your parcel enters the UK instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
Duty Free Options
Good news! Orders under £135 are duty free.
All orders over £135 may be subject to duty, which will be collected by DHL Express and will be the sole responsibility of the purchaser. You can read more about this here. We wish to provide an alternative to local fabric shops in the UK, however, we cannot absorb the extra costs incurred by UK customs.
Read about what fees may be payable here.
If your order is near or over the threshold please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed and processed.
Easy Sample Ordering
For those who prefer to view our fabrics in person before committing, we offer fabric samples for purchase. These are sent free of charge via standard post, UK-wide.