Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

If you are buying our fabric online in Cambodia, please contact us for shipping costs. Note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/bg-en/home/tracking.html

Check out our dedicated Canada Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Canada, please note that the threshold on packages entering Canada from overseas is currently $20 (CAD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies. We wish to provide an alternative to local fabric shops in Canada, however, we cannot absorb the extra costs incurred by Canadian customs.

For DHL General Customer Service information for Customers calling from within Canada 1-855-DHL-SHIP (1-855-345-7447)

For DHL Track & Trace information relating to your parcel please visit,
http://international.dhl.ca/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in China, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.cn.dhl.com/en/express.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

For DHL General Customer Service information for Customers calling within Hong Kong: 852 2400 3388

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.hk/en.html

For deliveries to India, please contact us before placing your order.

If you are buying our fabric online in India, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL General Customer Service information for Customers calling within Malaysia: 1800- 888 388

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.my/en.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Mexico, please note that the threshold on packages entering Mexico from overseas is currently $50 (USD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies

For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/mx-es/home.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in New Caledonia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.nl/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Norway, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.no/en/express/tracking.html

For deliveries to Pakistan, please contact us before placing your order.

If you are buying our fabric online in Pakistan, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

The current threshold for Philippines is ₱ 10,000 / $275 (NZD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

DHL will unfortunately not deliver to PO boxes or Parcel lockers within Philippines, so please make sure you include a physical address when you are checking out in the online store.

For DHL General Customer Service information for Customers calling from within Philippines 811 7000 (local call center)

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.ph/en/express/shipping.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If you are buying our fabric online in Singapore, please note that the threshold on packages entering Singapore is currently $400 (SGD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL General Customer Service information for Customers calling within Singapore: 1800-285 8888

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.sg/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Malaysia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If you are buying our fabric online in Singapore, please note that the threshold on packages entering Singapore is currently $400 (SGD). All purchases over this amount will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If you are buying our fabric online in South Korea, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.  

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
https://www.logistics.dhl/kr-en/home/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

For deliveries to Sri Lanka, please contact us before placing your order.

If you are buying our fabric online in Sri Lanka, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.in/en/express.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

When purchasing from us, if your order is under €150 (~$250 NZD), tax will now be automatically collected at checkout (previously this was collected when your parcel entered Europe).

If your order is over €150, tax and customs duties will be payable when your parcel enters the EU instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If you need help with your order please email support@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and depends on your countries current customs policies.

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.be/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Switzerland, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.ch/en/express/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.


If you are buying our fabric online in French Polynesia, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
https://www.dhl.com/en/ti/country_profile.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Taiwan, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
www.logistics.dhl/tw-en/home/tracking.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Thailand, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL General Customer Service information for Customers calling within Thailand: 02-345-5000

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.co.th/en/express/tracking.html

Check out our dedicated European Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Turkey, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.pl/en/express/tracking.html.html

Check out our dedicated USA Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If your purchase is over the $800USD threshold, US customs will require your importer code and will contact you via phone to request this. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. For more information, read our overview page - Buying fabrics online in the USA 

If you have any questions about customs duties and taxes, please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL General Customer Service information for Customers calling from within the United States
1-800-call-DHL (1-800-225-5345)

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com/en/express/tracking.html

Please contact us before placing an order if you have a Ukraine delivery address.

If you are buying our fabric online in Ukraine, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL Track & Trace information relating to your parcel please visit,
https://www.dhl.com.ua/en.html

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously. Most of our online store international parcels are delivered by DHL. We’re proud to let you know that recently we made the switch to DHL’s Go Green Plus service, which uses sustainable aviation fuel to deliver your orders. By investing in sustainable aviation fuel, we’re able to actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. Learn more about this here.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

If you are buying our fabric online in Vietnam, please note that all purchases over the current tax threshold will be subject to local duties and taxes, and will be the sole responsibility of the purchaser. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here. 

If your order is near or over the threshold for your country please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed.

Customs will generally base the value of your order on the price of the goods, plus the cost of the shipping. In some cases even if you have not paid for shipping (i.e free shipping offer used) customs may still include a charge for shipping in the value of your order. We do our best to provide correct information but unfortunately this is outside of our control and is dependent on your countries current customs policies.  

For DHL General Customer Service information for Customers calling within Vietnam: 1800 1530 (Toll free)

For DHL Track & Trace information relating to your parcel please visit,
http://www.dhl.com.vn/en.html